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Last updated: March 2026
This page outlines the full terms governing the use of the Adept Visa & Migration Solutions Service Credit. By presenting, redeeming, or otherwise using this credit, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
| Item | Details |
| Issued by | Adept Visa & Migration Solutions |
| Applicable To | Professional service fees only |
| Expiry | Date printed on the physical card |
| Transferable | No |
| Cash Value | None |
| Extension | Up to 3 months (subject to approval) |
This $500 Service Credit (“Credit”) is valid until the expiry date printed on the physical card and must be redeemed on or before that date.
Credits presented after the expiry date will not be accepted unless an extension has been approved by Adept Visa & Migration Solutions.
A one-time extension of up to three (3) months may be requested by registering the credit at:
https://adeptvisa.com.au/service-credit
Extension requests must be submitted before the original expiry date. Approval of any extension request is at the sole discretion of Adept Visa & Migration Solutions and is not guaranteed.
Where possible, Adept Visa & Migration Solutions will respond to extension requests within five (5) business days.
This Credit is limited to one (1) individual and one (1) service matter only.
For the purposes of these Terms, a “service matter” means a single, distinct visa application, migration assessment, or related professional engagement as defined in the service agreement.
The Credit must be declared at the time of booking and prior to the issuance of any service agreement.
The Credit cannot be applied retrospectively once:
Redemption of the Credit is subject to an eligibility assessment conducted by Adept Visa & Migration Solutions.
The firm reserves the right to decline to act where the matter:
The Credit applies only to professional service fees charged by Adept Visa & Migration Solutions.
The Credit cannot be used to offset or pay for any of the following:
If the professional service fee for the matter is less than $500, the remaining balance of the Credit has no cash value and will not be refunded, credited, transferred, or carried forward.
The Credit is:
The Credit may only be used by the individual to whom it was issued, unless Adept Visa & Migration Solutions expressly authorises otherwise in writing.
The Credit cannot be exchanged for any other product, service, or benefit.
The Credit cannot be used in conjunction with any other promotion, discount, or special offer unless expressly approved in writing by Adept Visa & Migration Solutions before the booking.
Verbal representations regarding promotional combinations will not be binding.
Use of this Credit does not guarantee visa eligibility, visa approval, or any migration outcome.
All services are provided on a best-endeavours basis in accordance with:
Visa outcomes depend on individual circumstances and government decision-making processes outside the control of Adept Visa & Migration Solutions.
Adept Visa & Migration Solutions reserves the right to refuse, withdraw, or invalidate the Credit if misuse, duplication, fraud, or breach of these Terms & Conditions is identified or reasonably suspected.
This includes situations where:
The firm’s determination in such matters will be final.
All services provided by Adept Visa & Migration Solutions are subject to a formal written service agreement which outlines:
Possession or presentation of the Credit does not create a client–agent relationship.
A professional relationship will only be established once a service agreement has been signed by both parties.
All services are delivered in accordance with:
These Terms & Conditions are governed by and construed in accordance with the laws of the State of New South Wales, Australia.
The parties submit to the exclusive jurisdiction of the courts of New South Wales and, where applicable, the Federal Courts of Australia.
If a dispute arises in connection with the use, refusal, or invalidation of this Credit, the parties agree to follow the process below before commencing legal proceedings.
The party raising the dispute must notify Adept Visa & Migration Solutions in writing at:
The notice must outline the nature of the dispute and the outcome sought.
Both parties will make genuine efforts to resolve the dispute within fourteen (14) days of the written notice being received.
If the dispute remains unresolved after fourteen (14) days, either party may refer the matter to mediation with a mutually agreed mediator. Mediation costs will be shared equally unless otherwise agreed.
If mediation does not resolve the dispute, either party may commence legal proceedings in the courts of New South Wales.
Nothing in these Terms prevents a client from lodging a complaint with the Office of the Migration Agents Registration Authority (OMARA) regarding the professional conduct of a registered migration agent.
By presenting, redeeming, or using this Credit, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in full.
If you have questions regarding the use of your Service Credit, please contact:
Adept Visa & Migration Solutions
admin@adeptvisa.com.au
0435 537 809
Services are provided by a Registered Migration Agent in accordance with the Migration Act 1958 (Cth), the Migration Regulations 1994 (Cth) and the Migration Agents Code of Conduct. All services are delivered in compliance with applicable Australian laws and professional obligations.
Adept Visa Services offers expert migration solutions, including skilled migration, family visas, student visas, employer-sponsored visas, and permanent residency pathways. With Registered Migration Agent(RMS), personalized support, and a proven track record, we simplify Australia’s immigration process. Trust us to guide your journey.
