Privacy Policy

Effective Date: 09 May 2025

Website: www.adeptvisa.com.au
Business Name: Adept Visa (a division of Adept Staffing Solutions Pty Ltd)

At Adept Visa, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and disclose your personal information.

1. What Information We Collect

We may collect the following personal and sensitive information:

Full name, date of birth, gender
Contact details (address, email, phone number)
Passport, visa, and identity documents
Educational and employment history
Marital and family details
Financial information (where relevant for visa purposes)
IP address and usage data from website interactions

2. How We Collect Your Information

We collect information through:

Online forms on our website
Consultations and communications (email, phone, in-person)
Documents submitted via email or upload
Cookies and analytics tools (Google Analytics, etc.)

3. Why We Collect It

We collect your information to:

Provide migration advice and services
Lodge applications with the Department of Home Affairs and other bodies
Respond to enquiries and communicate effectively
Maintain accurate records for legal and regulatory compliance
Improve our website and client experience

4. Disclosure of Information

We may disclose your personal information to:

The Department of Home Affairs
Skills assessment authorities
Educational institutions and third-party service providers (e.g., translation services)
Our staff, agents, and legal or IT service providers
When required by law or government authority
We do not sell or rent your data.

5. Data Security

We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, or disclosure. This includes secure storage, access controls, and encrypted communications.

6. Access and Correction

You may request access to your personal information or correction of inaccurate or outdated details by contacting us at admin@adeptvisa.com.au We will respond within a reasonable timeframe.

7. Cookies and Website Analytics

We use cookies and third-party analytics tools to understand website traffic and improve functionality. You can manage cookies through your browser settings.

8. Overseas Disclosure

In rare cases, your information may be disclosed to overseas recipients if required by a visa application process. We will ensure such disclosures comply with the Privacy Act.

9. Contact Us

If you have questions or concerns about your privacy or wish to make a complaint, please contact:

Privacy Officer – Adept Visa
Email: admin@adeptvisa.com.au
Phone: 0435 537 809
Address: Unit 4, 88 mountain street, Ultimo